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Frequently Asked Questions
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Do you offer wholesale products for store owners?I do offer wholesale products for store owners. Please contact me if you are interested in setting up a wholesale account.
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Are you open to working with new galleries?If you would like to carry my work in your gallery, please contact me to see if we would be a good match for each other.
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Do you make custom work?Unfortunately, for much of my work, I no longer offer custom pieces. The exception to that policy is with my higher end pieces such as chandeliers and fine art, as well as larger multi piece projects (such as with restaurant/bars or other businesses). If you have an idea for a larger project or piece, please contact me directly. I would love to discuss it with you.
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How long will it take to receive my memorial piece?For any piece that is made to order, such as the memorial pieces, please expect up to 4-6 weeks (from the time I receive your ashes), to finish your order. I will make every effort to finish the piece much sooner than that, but if I am busy, that time frame is a possibility.
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Do I need to do anything special when ordering a memorial piece?Once you place your order for a memorial piece, you will need to send me a small amount of ashes (about 1/4 tsp) that I can use in the piece. Once I receive the ashes, I will make your piece and return any unused ashes with your finished product. Please send ashes to: DeMoss Glass Art PO Box 682 McCall, ID 83638
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Do you ship outside of the United States?Although I do not have a shipping option on this website to ship outside of the United States, I will. Please contact me directly to discuss shipping costs to your location.
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I am a funeral home or vet clinic and would like to offer your memorial pieces to clients. What do you offer and what do I need to do?I would love to offer my memorial glass pieces to your clients. I can send you a small display for your office as well as brochures you can offer your clients. I will pay a percentage of each piece sold as a result, directly back to you. Just let me know that you are interested in offering my work to your clients and I will be in touch with the details.
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What is a "Memorial Piece"?A memorial piece is a glass art piece that incorporates a loved ones, or pets, ashes into the glass. Ashes are one of the few things compatible with glass and allows us to make beautiful pieces of art with it. In the first video below, all of the white color within the clear glass, forming the twist, is the ashes. In the second video below, the ashes can be seen in the background as the white stars and space debris traveling down into the vortex of space.
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What does "Made To Order" mean?"Made To Order" means that I will create the product after I receive your order. The piece in the photo is not the actual product you will receive. I will make every effort to make the piece as similar to the sample photo as possible, but there will be some minor differences.
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